SMS Terms & Conditions
Effective date: July 18, 2026
Program Description
CareLuxe Solutions may send transactional text messages related to your inquiry, consultation, service updates, scheduling, hiring communications, verification codes, account or security notices, required training reminders, portal reminders, support, or care coordination when you provide consent.
Optional Consent
SMS opt-in is optional. Consent to receive text messages is not required to submit website forms, receive CareLuxe Solutions services, use the MyCareLuxe Portal, complete training, receive support, or complete any transaction. Where two-step verification is required, users may choose an authenticator app instead of SMS.
How to Opt Out
Reply STOP to opt out at any time. Reply HELP for help. You may also contact CareLuxe Solutions at info@mycareluxe.com or (412) 212-6616.
Message and Data Rates
Message and data rates may apply. Message frequency varies based on your inquiry, service relationship, account activity, portal settings, and requested notifications.
Carrier Delivery
Carriers are not liable for any delayed or undelivered messages.
Privacy & Data Use
Your mobile number is handled according to our Privacy Policy. We do not sell, rent, or share your mobile information with third parties for their own marketing purposes.
Compliance
Our SMS messaging program is intended to comply with TCPA, CTIA guidelines, and applicable state laws governing electronic communications.
Changes to These Terms
We may update these SMS Terms from time to time. When we do, we will change the effective date above and post the updated version here.
Contact
Questions about our text messaging program? Reach us at:
CareLuxe Solutions LLC
Email: info@mycareluxe.com
Phone: (412) 212-6616
Mail: 2000 Cliff Mine Rd, Suite 300, Pittsburgh, PA 15275